Alternative dispute resolution

Modus operandi

IST-ADR assists Parties in conflict using a structured process to dedicate more time and attention to the creation of a voluntary, functional and durable agreement tailored to meet the needs of the particular parties.

The IST ADR Centre focuses on the cultivation of patient negotiation, mutual understanding, tolerance and accommodation by parties. The process requires effective communication, persuasion, mediation and trust, capable of directing the parties’ energy into reaching consensus.